Terms and Conditions
Terms and Conditions
Welcome to Urban Thread Co. By accessing or using our website (www.urbanthreadco.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by Urban Thread Co. Throughout the site, the terms “we”, “us”, and “our” refer to Urban Thread Co. By visiting our site or purchasing from us, you agree to be bound by these Terms and Conditions, including any additional policies referenced herein.
2. Eligibility
To shop with us, you must be at least 18 years old or have permission from a parent or legal guardian. You may not use our products for any illegal or unauthorized purpose.
3. Products and Pricing
All products listed are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. Prices for our products are subject to change without notice.
4. Order Acceptance and Cancellation
Once an order is placed, you will receive an order confirmation email. We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in pricing or product information, or potential fraud.
5. Shipping and Delivery
We ship orders within the timeframes stated on our Shipping Policy page. However, delays may occur due to factors beyond our control. We are not responsible for lost or stolen packages once they have been marked as delivered.
6. Returns and Exchanges
Please refer to our Return Policy for information on how to return or exchange a product. Items must be returned in original condition and within the specified time period to qualify.
7. Intellectual Property
All content on this site—including text, graphics, logos, and images—is the property of Urban Thread Co and protected by copyright and intellectual property laws. You may not reproduce or use any content without our written permission.
8. Privacy Policy
Your submission of personal information through the store is governed by our Privacy Policy. We respect your privacy and protect your data in accordance with applicable laws.
9. User Accounts
You are responsible for maintaining the confidentiality of your account information. Urban Thread Co is not liable for any loss or damage resulting from unauthorized use of your account.
10. Limitation of Liability
To the fullest extent permitted by law, Urban Thread Co shall not be liable for any damages arising from the use of or inability to use the site or products purchased from us.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state in which our business is registered.
12. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Your continued use of the site following any updates constitutes acceptance of those changes.
If you have any questions about these Terms, please contact us at support@urbanthreadco.com.