FAQs

❓ Frequently Asked Questions

How do I place an order?

You can place an order directly through our website by adding items to your cart and proceeding to checkout.

How long does shipping take?

Standard shipping typically takes 5–10 business days. Express options are available at checkout.

Can I return or exchange items?

Yes! You have 14 days after delivery to request a return or exchange. Items must be unused and in original packaging.

Do you ship internationally?

We ship to over 50 countries. Shipping fees and delivery times vary by destination and will be calculated at checkout.

Can I track my order?

Absolutely. Once your order ships, you'll receive a tracking number via email or SMS.

What payment methods are accepted?

We accept Visa, MasterCard, PayPal, Apple Pay, and Google Pay.

How do I apply a discount code?

Enter your discount code at checkout in the "Promo Code" field. Only one discount can be applied per order.

What if I received a damaged item?

If your item is damaged, please contact our support team within 3 days of receiving your order with photos of the issue.